COVID-19 Resources

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The State of Arkansas is now requiring face coverings. Get full details at

Are you looking for additional ways to support the community? Stay #JonesboroStrong with these resources:

From City of Jonesboro

If you are a business, employer, or organization seeking information and help during this time, the City of Jonesboro has dedicated an entire web page to Frequently Asked Questions on how to get help running small businesses, what special funding is available, how to claim unemployment insurance, CDC recommendations, and more. Look through this information at

Small Business Consultations

The Arkansas Small Business and Technology Development Center has been providing information and assistance regarding COVID-19. For help with your business, go to


Read City of Jonesboro news releases, look through COVID-19 research, get information on free screenings, and learn how to get financial help on the City of Jonesboro’s website:

Information about the Northeast Arkansas COVID-19 Response and Recovery Fund can be found here:

United Way of NEA has joined with Craighead County Community Foundation and CRDC to collect funds. Funds are being dispersed by CRDC for families and individuals who need help paying rent and utilities. They have established a hotline just for COVID-19. The number is 870-333-5131. 

Are you sick or worried that may have been exposed to COVID-19?

If you are sick or worried you may have been exposed to COVID-19, use St. Bernards Go for a FREE Virtual Care appointment or call the St. Bernards Hotline at 870.336.5651 or 870.336.5671. Once you are on the app/website, sign up or log in, and in the payment window, use free coupon code, COVID, to waive the $49 visit fee.

To keep up with the latest information locally, please go to, follow St. Bernards Healthcare on social media, or call St. Bernards Healthline at 870.207.7300.

What are the symptoms of COVID-19? 

  • Fever over 100 degrees
  • Severe cough
  • Shortness of breath

Who is at a higher risk for severe illness?

  • People with chronic to moderate lung issues
  • Diabetics
  • People who are immunocompromised
  • Those living in long-term care facilities
  • Pregnant women
  • People with severe heart conditions
  • People who are severely obese

What to do if a household member is sick: St. Bernards offers detailed instruction on how to care for a sick household member in this flyer.

For Mental Health: Times like these can truly take a toll on your mental health. St. Bernards is here to help you through.  Call 870.930.9090 to schedule a virtual visit with a member of our Counseling Center team. Operating hours: 8 a.m. – 5 p.m.

Visitor Information

St. Bernards Medical Center allows all patients to have designate two essential caregivers/visitors, but only one person may visit a patient at any point, both day and night. Designated individuals are a vital component of the healing process, and St. Bernards recognizes the help that visitors provide in assisting patients during their stay.

All essential caregivers/visitors will be identified during the registration process and screened for COVID-19. They must wear a screening sticker and sign a disclosure agreement while receiving an armband to wear on admission. Visitors must return to the admissions desk in the tower daily to be re-screened for COVID-19. 

Masks that fully cover the mouth and nose are required to be worn at all times, and essential caregivers/visitors are strongly encouraged to provide their own. In addition, they must wash and sanitize their hands frequently while maintaining proper social distancing.

Upon entering a patient’s room, a visitor must remain there except to visit the cafeteria, the 1900 Market or the Admissions desk for daily screening. 

Outpatients at our Emergency Department, One Day Surgery, HeartCare Center or Cancer Center may only designate one visitor to remain with them during their evaluation, procedure and/or treatment.

Thank you for trusting us with your care here at St. Bernards Medical Center. Please do not hesitate to ask your caregiver if you have questions.

Video Visits on Demand

NEA Baptist Memorial Hospital has launched a new on-demand video visit feature through the Baptist OneCare MyChart app. Download the app, and activate it. Click on video visit to begin your consultation. For assistance, call (870) 936-8000.

This feature allows patients to schedule and conduct doctor’s appointments from their home or office, using a smartphone, computer or tablet. As with regular doctor’s appointments, patients may be required to pay co-pays or additional fees after their insurance is filed.

Baptist OneCare MyChart also offers the Find Care Now feature, which allows users to view the closest NEA Baptist Urgent Care locations and wait times. Patients can also check in for their appointments from their phones.

COVID-19 Hotline

The number is (870) 936-8320. 

General Grief Online Support Group

This is held virtually every Friday in May from 1:30 p.m. to 2:30 p.m. and is provided through WebEx Secured Platform. Registration is required and limited spaces are available. This is a free service. Call (870) 936-7719 to register.

Current Patient Information

If you have delayed an elective medical or surgical procedure because of COVID-19, it’s time to speak with your physician about resuming your normal care and procedures at Baptist.

Working with our partner physicians, we have designed and implemented the safest possible health care environments in preparation for your return to normal use of elective medical and surgical care at all our Baptist hospitals and Baptist Medical Group clinics.

We’re taking special care to provide you with special care.

For patients who are not ready to visit our facilities, we have convenient, secure virtual care options including video visits and e-visits through our MyChart app.

Visitor Information

For your safety, and that of our health care workers, visitation is allowed but remains very limited in all areas of the hospital. For example, patients undergoing surgery or a procedure may have one visitor before and immediately after the surgery or procedure and, with a physician’s order, may have a visitor stay at the bedside. If you are delivering your baby, you may have one support person accompany you. See our Patients & Visitors page for more information and visitor guidelines.

NEA Baptist Awarded “A” Rating for Patient Safety

NEA Baptist was awarded an “A” rating in the spring 2020 Leapfrog Hospital Safety Grade. This is the third consecutive year that an “A” rating was awarded to NEA Baptist by Leapfrog. NEA Baptist is the only hospital in Northeast Arkansas to boast such a track record. Developed under the guidance of a national expert panel, the Leapfrog Hospital Safety Grade uses up to 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. acute care hospitals twice per year. The Hospital Safety Grade’s methodology is peer reviewed and fully transparent, and the results are free to the public. 

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