COVID-19 Resources

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The State of Arkansas is now requiring face coverings. Get full details at

Are you looking for additional ways to support the community? Stay #JonesboroStrong with these resources:

From City of Jonesboro

If you are a business, employer, or organization seeking information and help during this time, the City of Jonesboro has dedicated an entire web page to Frequently Asked Questions on how to get help running small businesses, what special funding is available, how to claim unemployment insurance, CDC recommendations, and more. Look through this information at

Paycheck Protection Program

Small businesses and sole proprietorships affected by the coronavirus pandemic can apply for loans under the federal Paycheck Protection Program (PPP) beginning Friday. Get full details from


The programs and initiatives in the Coronavirus Aid, Relief, and Economic Security (CARES) Act that was just passed by Congress are intended to assist business owners with whatever needs they have right now. Get full details at on the Small Business Owner’s Guide to the CARES Act provided by US Senate Commitee on Small Business and Entrepreneurship.

Small Business Consultations

The Arkansas Small Business and Technology Development Center has been providing information and assistance regarding COVID-19. For help with your business, go to

Information about the Northeast Arkansas COVID-19 Response and Recovery Fund can be found here:

United Way of NEA has joined with Craighead County Community Foundation and CRDC to collect funds. Funds are being dispersed by CRDC for families and individuals who need help paying rent and utilities. They have established a hotline just for COVID-19. The number is 870-333-5131. 

Read City of Jonesboro news releases, look through COVID-19 research, get information on free screenings, and learn how to get financial help on the City of Jonesboro’s website:

Are you sick or worried that may have been exposed to COVID-19?

If you are sick or worried you may have been exposed to COVID-19, use St. Bernards Go for a FREE Virtual Care appointment or call the St. Bernards Hotline at 870.336.5651 or 870.336.5671. Once you are on the app/website, sign up or log in, and in the payment window, use free coupon code, COVID, to waive the $49 visit fee.

To keep up with the latest information locally, please go to, follow St. Bernards Healthcare on social media, or call St. Bernards Healthline at 870.207.7300.

What are the symptoms of COVID-19? 

  • Fever over 100 degrees
  • Severe cough
  • Shortness of breath

Who is at a higher risk for severe illness?

  • People with chronic to moderate lung issues
  • Diabetics
  • People who are immunocompromised
  • Those living in long-term care facilities
  • Pregnant women
  • People with severe heart conditions
  • People who are severely obese

What to do if a household member is sick: St. Bernards offers detailed instruction on how to care for a sick household member in this flyer.

For Mental Health: Times like these can truly take a toll on your mental health. St. Bernards is here to help you through.  Call 870.930.9090 to schedule a virtual visit with a member of our Counseling Center team. Operating hours: 8 a.m. – 5 p.m.

Jonesboro Urgent Care Clinics: In an effort to serve you best, we’re pooling resources, and the only Joneboro Urgent Care location open to the public is the Red Wolf Boulevard Urgent Care, located at 333 Red Wolf Boulevard. (This does not affect Paragould or Kennett Urgent Care locations at this time).

Personal Protection Equipment (PPE):  PPE includes face masks, gloves, and goggles. Unless you are caring for someone sick or you are sick yourself, you do not need to be wearing a mask at all times right now.

If you would like to help make homemade masks, links to the approved patterns for them can be found below:

We ask our volunteers to deliver the masks to the St. Bernards Foundation, located at 400 East Street, Jonesboro, AR 72401. Foundation operating hours are Monday through Friday, 8:30 a.m. to 5 p.m.

Visitor Information

-NICU Patients
-Pediatric Patients (Aged 21 and under)
-Labor & Delivery Patients
-Comfort Care and Other Special Circumstances

– Screened upon entry
– Must be at least 15 years old
– No entry if traveled to Tennessee, Washington state, California, Louisiana, New York, New Jersey or Connecticut in the last 14 days

Due to an increase in COVID-19 patients in Arkansas and across the country, St. Bernards Medical Center is implementing new visiting policies for our hospital. Effective tomorrow (April 20, 2020), visitors are only allowed in the medical center for end of life, pediatric and neonatal intensive care unit (NICU) patients. Only one parent of a minor or NICU patient will be allowed to visit at a time.

If you are a visitor in one of these categories, your name will be entered in the patients chart and you will be screened. You must provide photo identification and wear a mask and identifying wristband while on the St. Bernards Medical Center Campus.

Please know that we worked very hard to maintain normal and abbreviated visiting hours for as long as possible. We apologize for the inconvenience this may cause for your family, but we must take this step for the protection of our patients, community and staff.

Even in exceptions, visitors must be 15 or older and pass a health screening before entering the hospital. All exceptions require the approval of hospital  administration. Doctors and other staff on the patient floor are not authorized to grant exceptions without approval.

Thank you for your cooperation.

We will work to restore visiting hours as soon as possible and will be happy to work with you and your family to stay in touch with one another using technology. Someone will call the essential person listed in the chart daily to give an update on the patient between the hours of 3:00 pm and 5:00 pm.

Thank you for trusting us with your care here at St. Bernards Medical Center. Please do not hesitate to ask your caregiver if you have questions.

Video Visits on Demand

NEA Baptist Memorial Hospital has launched a new on-demand video visit feature through the Baptist OneCare MyChart app. Download the app, and activate it. Click on video visit to begin your consultation. For assistance, call (870) 936-8000.

This feature allows patients to schedule and conduct doctor’s appointments from their home or office, using a smartphone, computer or tablet. As with regular doctor’s appointments, patients may be required to pay co-pays or additional fees after their insurance is filed.

Baptist OneCare MyChart also offers the Find Care Now feature, which allows users to view the closest NEA Baptist Urgent Care locations and wait times. Patients can also check in for their appointments from their phones.

COVID-19 Hotline

The number is (870) 936-8320. 

General Grief Online Support Group

This is held virtually every Friday in May from 1:30 p.m. to 2:30 p.m. and is provided through WebEx Secured Platform. Registration is required and limited spaces are available. This is a free service. Call (870) 936-7719 to register.

Visitor Information

One Visitor Allowed for: Outpatient surgery/proceedure patients (for transportaiton needs only), Patients with caregiver needing training before discharge, Labor and delivery patients

Two visitors allowed for: Minor patients (parent and legal guardians only)

Limited visitors: Patients at end of life

All visitors must screen negetive based on travel, have no symptoms of repiratory infection (fever, cough, sore throat, shortness of breath), and have had no contact with known or suspected COVID-19 patients.

For the protection of fmaily members and medical staff, no visitors will be allowed in rooms of patients with pending or positive COVID-19 tests.

Fundraising for Healthcare Workers and Patients

In an effort to help any NEA Baptist patient or employee impacted by Coronavirus, we have started the COVID-19 Assistance Fund. Through this fund, you can partner with us to provide support to patients or staff who have fallen victim to this disease.  If you would like to participate, simply visit our giving page at

The NEA Baptist Charitable Foundation has created a COVID-19 fund to assist our patients and employees  with expenses that may arise due to this virus.

In addition we are also partnering with Bearded Bouquet to sell signed and numbered prints of our 2019 Art Slam signature painting “ Then sings my soul” by Allison Smith.  The prints may be purchased at Proceeds from this print benefit our Employee Assistance Fund.

NEA Baptist Awarded “A” Rating for Patient Safety

NEA Baptist was awarded an “A” rating in the spring 2020 Leapfrog Hospital Safety Grade. This is the third consecutive year that an “A” rating was awarded to NEA Baptist by Leapfrog. NEA Baptist is the only hospital in Northeast Arkansas to boast such a track record. Developed under the guidance of a national expert panel, the Leapfrog Hospital Safety Grade uses up to 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. acute care hospitals twice per year. The Hospital Safety Grade’s methodology is peer reviewed and fully transparent, and the results are free to the public. 

EVS Team and Cleaning Policy

During the COVID-19 pandemic, anxiety over cleanliness across the country is at an all-time high. Much recognition has come to those battling the virus on the front lines through direct patient care. We would like to highlight the work done by a group of hidden heroes. EVS is a team of around 70 individuals with the task of ensuring NEA Baptist is the safest environment for patients to receive care.

EVS has an arsenal of tools at their disposal. From an XRO-3 cart, which is equipped with a built in vacuum capable of eliminating dust, and pathogens from spreading as seen with regular dusting, all the way to a portable UV lighting unit designed to completely sanitize a room in minutes. These hidden heroes live their motto every shift of, “We Save Lives”. “Our process has not changed during the pandemic. Our team members clean each room with the expectation that their family member will be the next occupant. We conduct 300 regular inspections each month and another 90 black light inspections to ensure that we hold to a high standard”, said Michael Lucas, Director of EVS. Black light inspection is the process where a shift lead will spray frequently touched areas of a recently vacated room before cleaning has begun and unbeknown to the crew cleaning the room. After cleaning is complete, the shift leader will inspect the surfaces with a black light to ensure all surfaces have been thoroughly cleaned and sanitized.

“The morale of the NEA Baptist EVS team has remained high during these unprecedented times. When faced with the unknown of what impact COVID-19 would have, our team continued to push forward by keeping the patient the center of focus on their daily operations. This team is the best defense we have for infection prevention throughout our facility and into the community. NEA Baptist is blessed to have UV equipment that takes disinfecting to the next level. This equipment has been instrumental in the cleaning of our isolation rooms for the past 2 years and even more so with the addition of COVID-19. The use of UV to eliminate the virus gave the staff an extra sense of accomplishment in knowing we are doing what is safest for our patients as well as our NEA Baptist team.”, said Stephanie Taylor, Director of Quality at NEA Baptist.

We salute these hidden heroes of health care and would like to recognize them for the work they do to keep our patients, team members, and families safe during these trying times.

  • Order online or over the phone whenever possible. Limit your direct contact and practice social distancing. Let your inner introvert out! Most businesses are actively communicating through phone, email, and their social media.
  • Get the To-Do List done. Have you been thinking about buying that membership or signing the kids up for a class? Look at all the free time on your hands! Do it now. Book that birthday party in advance, finally sign up for guitar lessons, etc.
  • Tip well. Remember the delivery driver when you order your pizza or have your items sent to your home.


UNDATED (Vici Media, Inc.) – Working remote for the first time? Distance while still connecting!

We, at Vici, have a lot of experience working remotely.  We have your back on this and want to share our best tips and tools!

Remember, no one will be able to interpret or present your capabilities better than you! Much like the Telephone game you may have played as a child, at best, the presentation gets distorted by someone in between you and the decision maker, at worst, it never leaves their email or desk.  Instead of resorting to long emails and sending your capabilities and pricing out minus a personal touch, offer instead to do virtual meetings and screenshares. Not only is this an awesome alternative, it is often free.

Here are the tools and tips we have and use daily:

  1. A conference line. A good one that is free is Once you create the account you can send it to multiple people, so all decisions makers are welcome to jump on and listen. Having a dedicated line to pass out as needed is an essential tool and eliminates a ton of back and forth “what number should I call” type emails.
  2. A screen share option. Set up an account for free (or you can upgrade to premium versions) and share your screen and your presentation anytime. At Vici, we currently use Start Meeting (this is also the service we use for our Wednesday Webinars).30 day free trial (you get can phone number or VOIP, record, etc.) We pay $12.95 a month per user.  Another one we have used is  You can do a free trial for 30 days.

Using these tools allows you to stay in control of how your capabilities are presented, and who they are presented to and it works just as good for the first pitch as the second or third.  Now that you have your tools, it is time to look at your workspace. Here are “Vici’s Top Tips for Working from Home Productively.”

These tips are shared with every employee as we all have the option and ability to work from home: 

  1. Have a designated work‐space. Decide where you will work from in your home and set up a space. Make sure you have access to plenty of outlets and that you have all your chargers, cords and equipment necessary.  When setting up your space, try to find an area away from distractions and make sure you have a comfortable chair.
  2. Get dressed. You don’t have to be fancy but definitely change out of what you slept in. Wearing shoes can also have a huge impact on productivity.
  3. Set your hours and start and end on time. Just like when you go into the office, have your morning routine, get your coffee or workout in, and then get to work on time. Don’t procrastinate.
  4. Plan out what you will be working on. The day before, look at your tasks for the next day and solidify your schedule. Have a list ready so you know what to get started on right away. Plan your week to optimize your environment.
  5. To stay on schedule, map out what you’ll do and when over the course of the day. Use your Outlook calendar to set events and reminders that will alert you when it is time to start your next task or block of time.
  6. Work when you’re at your most productive. Are you on fire in the morning or is the afternoon more your “zone?” Your motivation will naturally ebb and flow throughout the day, and when you’re working from home, it’s more important to know when those ebbs and flows will take place and plan your schedule around it.  Save your harder tasks for when you know you’ll be in the right headspace for them. Use slower points of the day to knock out the easier, logistical tasks that are also on your plate.
  7. Stay Connected. Be accessible and check in with your peeps. At Vici we use Slack ( to message our co‐workers, keeping e‐mail uncluttered for client interactions. Get on Slack so you are connected and feel like you are part of the team. There are other resources like WhatsApp, Google Hangouts and Microsoft Teams.
  8. Make it clear to family and friends that you are working. Have a sign you post on the door to indicate you should not be interrupted. Decide if you need noise cancelling headphones or earbuds to eliminate background noises.
  9. Distractions will call your name and you need to be strong. Don’t surrender to some of the common distractions of home like putting in a load of laundry, turning on the TV or doing other household chores.
  10. If you are a social media addict, avoid it altogether. Shut off social media notifications during the day. This will help avoid interruptions, so you can focus on getting more done.
  11. Take clear breaks. Get up and stretch! Use your breaks to get away from your desk. Go for a walk outside or spend time with others who might also be in the house. Breaks, like making and eating lunch, can recharge you to do better work. Don’t assume you need to be working 100% of the time while you’re home to be more productive.
  12. Another work from home reality is that we have full access to the kitchen. So, when it’s time for lunch or a snack break, we are immediately drawn to the usual snacks, such as chips, cookies or leftover pizza. However, research has shown that eating fruits and vegetables has a direct link on overall productivity levels. If you are an avid snacker, then make it a point to make yourself a healthy lunch, just as you would if you had to go into an office. You can also avoid buying unhealthy snacks altogether.
  13. Enjoy your time and flexibility. The beauty of working from home one day a week is that it allows you to concentrate fully on important projects without distractions. It allows you to have lunch in your own kitchen or your favorite places nearby. It allows you to listen to any music you want and to replace your commuting time with something enjoyable. Take advantage of the time each week to recharge in your own personal space.
  14. Consider creating a vision board for your home office space. A vision board is just that: a board that you can use to write notes and post pictures of your dreams and aspirations. The visualization aspect of a vision board is a great and powerful mind exercise. It can help you feel the way you want to feel. This could help you get out of your work from home slump, and pave a new, clear path to productivity and success.


Vici Media is a partner of Jonesboro Radio Group. Vici Media (how do you say that? Veee-cheeee!) is a full-service digital advertising technology company. We specialize in white labeled solutions for media groups and advertising agencies including sales training, media planning, online ad buying, reporting, and optimization of campaigns. We do this by utilizing a multi-platform approach to digital advertising which includes Targeted Display Ads (Behavioral, Keyword, Artificial Intelligence), Geo-Targeting, Video Ads including OTT and YouTube, Retargeting, PPC, SEO and Reputation Management, Facebook and Instagram, Mobile Conquesting, Native Advertising, Household IP Targeting, Online Audio and Live Chat.

(Source: Vici Media, Inc.)

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